Privacy Policy
Last updated: February 18, 2026
1. Introduction
Ownaris (“we,” “us,” or “our”) is committed to protecting the privacy of our users, customers, and website visitors. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or otherwise interact with us.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide, including:
- Account Information: Name, email address, company name, job title, phone number, and billing information when you create an account or request access to our services.
- Payment Information: Financial details necessary to process transactions, such as bank account information and tax identification numbers. Payment card details are processed by our third-party payment processors and are not stored on our servers.
- Communication Data: Information you provide when you contact us, submit support requests, or respond to surveys.
2.2 Information Collected Automatically
When you access our website or services, we automatically collect certain information, including:
- Log Data: IP address, browser type, operating system, referring URLs, pages viewed, access times, and other standard web log data.
- Device Information: Device type, operating system version, unique device identifiers, and mobile network information.
- Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and similar technologies to collect information about your browsing activity. See our Cookie Policy for more details.
2.3 Information from Third Parties
We may receive information about you from third parties, such as business partners, marketing partners, social media platforms, and data enrichment providers.
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our services.
- To process transactions and send related information, including confirmations, invoices, and receipts.
- To send administrative messages, security alerts, and support notifications.
- To respond to your comments, questions, and customer service requests.
- To monitor and analyze usage trends, activity, and preferences to improve user experience.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities.
- To comply with legal obligations and enforce our terms and policies.
- To send promotional communications (with your consent where required by applicable law).
4. Legal Basis for Processing (EEA/UK Users)
If you are in the European Economic Area (EEA) or the United Kingdom (UK), we process your personal data based on the following legal grounds:
- Contractual Necessity: To perform our obligations under a contract with you.
- Legitimate Interests: For our legitimate business interests, such as fraud prevention, security, and service improvement.
- Consent: Where you have provided your explicit consent for specific processing activities.
- Legal Obligation: To comply with applicable laws and regulations.
5. How We Share Your Information
We may share your information with:
- Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analytics, email delivery, hosting, and customer service.
- Business Partners: Partners with whom we jointly offer products or services.
- Legal Compliance: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets.
- With Your Consent: When you have given us permission to share your information.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws in your country. When we transfer your data internationally, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your data is protected.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete personal data.
- Erasure: Request deletion of your personal data under certain circumstances.
- Restriction: Request restriction of processing of your personal data.
- Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.
- Objection: Object to processing of your personal data based on legitimate interests.
- Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at contact@ownaris.com.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ownaris
Louis, Justin, Jean BOURGIER
20 rue du presbytère
69008 Lyon, France
Email: contact@ownaris.com